STATEMENT OF POLICY

WESTERN GUARANTY CORPORATION respects your privacy.  This privacy statement aims to inform you on how we use, disclose and process your information, keep the information secure and provide you with informed choices. This Privacy Policy will help you understand what information we collect, how and why we collect it and the processes we do with it.

 

WHAT DATA WE COLLECT

We use a variety of data types and sources to know our clients more. The information collect includes, but is not limited to:

  1. Your full name
  2. Your email address
  3. Your contact information (e.g., email, mobile phone number, landline number, residential and office address)
  4. Your Birth date
  5. Your Tax Identification Number (TIN)
  6. Driver’s License (Motor Car claims)
  7. Address of property to be insured
  8. Other information as we may need from time to time, which will be collected with your express consent in order to proceed with your financing application

 

HOW WE COLLECT DATA

This Privacy Policy applies to all information we collect directly from you via our website. Please exercise reasonable caution before providing information or documents to any person or entity claiming to be authorized by or associated with Western Guaranty Corporation.

 

HOW AND WHERE COLLECTED DATA IS USED

The data we collect primarily helps us verify your identity. We may use your personal information to:

  1. Process your insurance policy application
  2. Process any claims you make on the policy
  3. Collect statistics on our website
  4. Reply to inquiries made on our website
  5. Deliver approved policy application and related documents
  6. Provide services specified in your approved policy
  7. Send you statements and invoices
  8. Collect premium payments from you
  9. Provide you with marketing communications of our other products

 

WHO HAS ACCESS TO THE DATA WE COLLECT

WESTERN GUARANTY CORPORATION discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, WESTERN GUARANTY CORPORATION may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

 

HOW WE PROTECT YOUR DATA

WESTERN GUARANTY CORPORATION will take appropriate technical, physical, legal and organizational measures to protect it from misuse, interference, loss, unauthorized access, modification, and unauthorized disclosure by establishing and enforcing:

  • Confidentiality requirements and data privacy training of our employees;
  • Document storage security policies;
  • Security measures to control access to our systems and premises;
  • Limitations on access to personal data;
  • Strict selection of third-party data processors and partners; and
  • Electronic security systems, such as firewalls and data encryption of our websites and mobile applications.

We will store all the personal information you provide on its secured servers and process electronically protected by industry standard 256-bit AES encryption.

 

YOUR ACCESS AND CONTROL TO YOUR INFORMATION

You can contact us anytime using phone or email regarding the access to your information, specifically:

  1. See what data we have about you, if any.
  2. Change/correct any data we have about you.
  3. Express any concern you have about our use of your data.
  4. Have us delete any data we have about you.

Please note that we cannot delete any of your data while you have an existing policy with us in effect.

 

DATA RETENTION

We will retain your personal information only for as long as necessary to achieve the purpose(s) for which they were collected, or as may require by law and regulation. We will destroy your personal information when its retention is no longer required by the purpose(s) for which they were obtained, law or regulation.

 

CROSS-BORDER DATA TRANSFERS

Information that WESTERN GUARANTY CORPORATION collects may be stored and processed in and transferred between any of the countries in which WESTERN GUARANTY CORPORATION operates to enable the use of the information in accordance with this privacy policy. You agree to such cross-border transfers of personal information.

 

CONTACT DATA PRIVACY OFFICER

If you have any questions about this privacy policy or the treatment of your personal information by WESTERN GUARANTY CORPORATION, please write:

 

Data Protection Officer

11th Floor ETY Building, Quintin Paredes, Binondo, Manila, Philippines,

wgc-privacy@westernguaranty.ph

 

UPDATES ON THIS PRIVACY POLICY

WESTERN GUARANTY CORPORATION reserves the right to update this Privacy Policy from time to time, with subsequent notice to Clients on our Website or through other means. Please carefully read the updates to know how the changes in this Privacy Policy may affect you.

 

Updated December 2021